Chopscape LLC

No Refund Policy

Last updated 25 August 2026 · Effective 25 August 2026 · Version 1.0

This policy governs all bookings and purchases made with Chopscape LLC, 1906 Oceanside Blvd, Ste UV, Oceanside, California 92054 (“Chopscape”, “we”, “us”), including axe throwing and line dancing sessions, parties and group bookings. By completing a booking or purchase you confirm that you have read, understood and agreed to it.

1. All sales are final

• Bookings are non-refundable once payment has been processed.
• Payment is taken in full at the time of booking to hold your reservation.
• We do not refund a booking because your plans changed, your group shrank, or you decided not to take part. Section 3 sets out what we do instead.

2. Rescheduling

• You may reschedule up to 2 hours before your reserved start time, online or by contacting us, subject to availability.
• Inside the final 2 hours a session can no longer be moved, because the lane or floor time has been held for you and can no longer be resold.

3. If you cannot attend

• If you are unable to attend, contact us before your scheduled start time and we will issue a gift voucher for the full amount you paid.
• That voucher does not expire. Use it whenever suits you, against any Chopscape session of equal or lesser value.
• The voucher is offered instead of a refund, not in addition to one.

4. No-shows

• If you do not arrive and do not contact us, the payment and the booking are both forfeited. No refund and no voucher is issued.
• Your lane is held for 15 minutes past your start time. Sessions cannot be extended to make up lost time, because the lane is booked after you.

5. If we cancel

• If Chopscape cancels your session — equipment, staffing, weather, power, or anything else on our side — you choose a full refund to your original payment method or a free reschedule.
• The same applies if a verified error in our booking or payment system charged you incorrectly.
• Refunds under this section are processed within 7–10 business days.

6. Gift vouchers

• Vouchers issued or sold by Chopscape do not carry an expiration date.
• Vouchers are non-refundable and cannot be exchanged for cash, except where California law requires it: a voucher with a remaining balance under $10 may be redeemed for cash.
• We can only replace a lost voucher if you can give us the original purchase details so we can identify it.

7. Groups and private events

• Group bookings of three or more lanes, and private events, take out most of the venue. These need 48 hours’ notice to reschedule.
• Inside 48 hours a group booking follows section 3: contact us before the start time and we will issue a voucher for the amount paid.

8. Your statutory rights

Nothing in this policy limits any right you have under California law that cannot be waived by agreement, including rights relating to services that are not supplied as described. If any part of this policy is found to be unenforceable, the rest continues to apply.

9. Changes to this policy

We may update this policy. The version that applies to your booking is the one published at the time you booked; changes are not applied backwards to bookings already taken.

10. Contact

To reschedule, request a voucher, or ask about a charge, contact us at info@chopscape.com or (760) 696-2604. We aim to reply within two business days.